Response to COVID-19

Village of Little Chute Responses - Please see individual department updates on service changes below.

Outagamie County

State of Wisconsin Responses

Center for Disease Control (CDC)


Village and Department Updates  

For any business that needs to be conducted with the Village of Little Chute, we ask that you first visit our website or call the appropriate office or staff person. We offer most services without making an in-person visit.  Here are some helpful pages that will enable you to stay connected digitally:

Should you choose to visit one of our facilities, please be assured the following measures are in place:

  • Plexi-glass dividers will be present at all public facing counters
  • Social distancing measures will be in place to limit the number of people in facilities when necessary
  • Hand sanitizer will be available at all entrances
  • Increased frequency of cleaning and disinfecting all surfaces
  • Staff are encouraged to wear face coverings when in public settings where other physical barriers or social distancing measures are difficult to maintain
  • Single use pens

General Public Guidelines - We need your help to ensure we best keep you and our staff healthy. Please help us by continuing to follow these general guidelines:

  • Stay home if you are feeling sick
  • Practice social distancing and maintain 6 feet of distance whenever possible
  • Each facility will have 6 foot markings to assist with social distancing
  • Each facility may have unique instructions for entrance and exit.  Please be respectful and cognizant of these instructions and guidelines for your safety, your neighbors, and our staff
  • Per CDC recommendation, wear a face covering if you are able when in public
  • Practice proper handwashing by washing your hands with soap and water for 20 seconds

Facility Reopening Information - Beginning on Tuesday, May 26:

  • The Village Hall will be open to the public in order to conduct in-person business.  Building inspection and zoning permit requests shall be conducted by appointment only. 
  • The Fox Valley Metro Police Department lobby will be open to conduct in person business. 
  • The Kimberly – Little Chute Library will be open for limited business and you should check their website here for updates on schedule and offerings:  https://www.kimlit.org/
  • Park facilities will be open for general use. Public restrooms are tentatively slated to open on May 26th, 2020.

Administration

  • Starting on the April 1st Regular Board meeting, the Village of Little Chute will be providing virtual meeting opportunities for all public meetings. This means you can observe and participate in meetings via your computer or phone from home.  While the Board room will be open for public attendance during meetings at this time, we strongly recommend all members of the public participate virtually.  You can find more by reviewing each individual agenda for instructions on joining meetings.  You can find Village Board meeting agendas here: http://www.littlechutewi.org/127/Agendas-and-Minutes
  • Our number one goal at this time is to continue all essential operations for the residents of Little Chute, which may mean changing how we do business.

Clerk’s Office

  • Election participation information may take up to 30 days to appear in your voter record. Absentee ballot tracking information will only display up to Election Day for each election. Please use My Voter Info to check the My Voting Activity section and verify your participation for the 2020 Spring Election and Presidential Preference. We have begun recording election participation, but it may up take to 30 days for this process to be completed.

Community Development

  • The Community Development Director and Building Inspector have provided updated policy and guidance related to COVID-19 - you can find these updates here: http://www.littlechutewi.org/DocumentCenter/View/5658/2020417-Community-Development-Inspection-COVID-19-Policy 
  • To provide the safest and best service to the community, the Community Development and Inspections Department will be available for in person meetings by appointment only. Building and Zoning permits along with general information on permits, will be available outside our office on the 3rd floor room 3-2 as well as online. To set up an appointment see below:

Department of Public Works

  • Public Works can be reached by calling (920) 423-3865 or e-mailing laura@littlechutewi.org. At this time our day to day operations have not changed.
  • Renewal of Yard Waste Access Card can take place starting Tuesday, May 26th.  For more information on the process click here.
  • The County has rescheduled the tire collection for the week of July 13 - 17
  • Services Resume - Bulky and White Good (Metal) Collection & Wednesday Bagged Yard Waste Collection  The Village will resume bulky and white good (metal) collection the last week of May on your normal collection day.  If your item has freon in it (fridge, freezer, etc.) the item needs to have a sticker attached to it and the door(s) taken off.  Stickers are $20 and are available for purchase at Village Hall.  Please call (920) 423-3865 if you are in need of a sticker since Village Hall is currently closed to the public.
    Non-metal bulky items will also be collected. A reminder that no electronics will be accepted – computers, televisions, etc. Bulky items are items that cannot fit into your garbage polycart. Extra bags of garbage will not be collected. Construction material is also not considered bulky items.  
    Also, curbside collection of bagged yard waste will start on Wednesday, May 13th.  If you are interested in this service a $2 sticker would need to be purchased for each bag.  Call (920) 423-3865 for more information on how to purchase these stickers. Collection takes place every Wednesday till September 23rd.   You would need to call in your address once the yard waste is ready for collection.
  • Yard Waste Site - The yard waste site opened on March 27th. Yard waste access cards that were active in 2019 will continue to operate as normal.  Once the Village Hall reopens, we will provide updates on renewing for 2020.  If you lost your card or you would like to purchase a new card contact the Department of Public Works at (920) 423-3865.
  • If you have brush call (920) 423-3869 to be placed on the chipping list.
  • Permits - Right-of-way permits should be submitted through e-mailed to laura@littlechutewi.org. All payments should be mailed to Village Hall or dropped off in the outside payment drop box at Village Hall.

Engineering Department

  • Questions regarding construction projects or assessments can be taken by calling 920-423-3865.
  • Engineering staff are available during normal business hours (7:00 AM to 3:30 PM) and can be contacted by phone as listed in the Village of Little Chute Engineering Department Staff Directory.
  • Link to Engineering Staff Phone Numbers: http://www.littlechutewi.org/553/Engineering

Finance Department

  • Suggested Payment Options during the emergency include: Mail (staff is picking up mail and processing each day from the Post Office) or drop box under canopy on Grand Avenue entrance (box emptied several times daily on business days plus a supply of envelopes in box next to payment box for your convenience)
  • Online Utility payment service using our 3rd party provider PSN. Suggest using FREE e-check options or there is a credit card option available for a fee of 2.75%. See further information https://www.littlechutewi.org/528/Utility-Billing-Payments
  • Need a dog license? We encourage the public to print the online application form to fill out and mail in or use night drop box including required information and payment. We will mail back your license and documentation. http://www.littlechutewi.org/426/Permits-Licenses
  • We are here to answer your questions so please call for any payoff status or other questions regarding special assessments using the staff directory for direct call options or phone the general line at 788-7380 select option 1 then option 2.

Fox Valley Metro Police Department

  • If you have any personal protective equipment (PPE) that you would be willing to donate, please contact the Village Administrator at 920-423-3850.  Thank you!

Kimberly - Little Chute Library

Completed:

  • Closed the library to the public and canceled all programs
  • Extended due dates on items checked out at libraries closed to the public (there are still some providing curbside service)
  • Extended expiration dates on library cards to prevent disruption of online resources
  • Altered collection agency settings so patrons will not be sent to collections during this time
  • Changed the Hold Pickup Locations in InfoSoup to Temp Closed for libraries closed to the public
  • Set collections of libraries closed to the public to a Temp Closed status so they don’t get paged for holds
  • Disabled Shoutbomb SMS and Sierra notifications for hold pickups
  • Updated the days closed table in Sierra so
    • Fines won’t accrue
    • Holds will remain on your hold shelves without losing time

Little Chute Fire Department

  • If you have any personal protective equipment (PPE) that you would be willing to donate, please contact the Village Administrator at 920-423-3850.  Thank you!

Municipal Court

  • In-person payments currently not accepted. Citations can be paid one of three ways:
    • Online: http://www.officialpayments.com (jurisdiction code 6738)
    • Outside drop box (located on East side of Little Chute Village Hall): Cash, check or money order
    • US Mail: Please make check payable to: Village of Little Chute & do not send cash in mail
  • Defendants can submit a written plea (no contest, guilty or not guilty) for upcoming court dates. No contest or guilty pleas may include a brief statement. Any person failing to respond shall still be found in default as if they did not appear.
  • Submit plea one of four ways (all pleas should be signed and dated and include a phone number where you can be reached).
    • US Mail – Court Clerk, 108 W. Main street, Little Chute, WI 54140
    • Email courtclerk@littlechutewi.org
    • Outside drop box (located on East side of Little Chute Village Hall)
    • Fax (920) 423-3858
  • Initial appearances scheduled for March 19, 2020 and April 16, 2020 are being rescheduled. You will be notified by mail of your future court date. You may submit a written plea (as stated above) if you prefer.
  • All not guilty pleas (submitted as stated above) will be referred to the Little Chute Village Prosecutor. You will receive instructions on how to proceed. Please remember to include your phone number.
  • If you do not wish to contest your citation (and did not plan to appear in court) please follow above instructions for payment.
  • Please contact the court clerk by phone (920) 423-3849 or email courtclerk@littlechutewi.org with any questions.

Parks, Recreation, and Forestry Department

  • Families are encouraged to register for summer programs online (https://littlechute.recdesk.com/Community/Home) or by calling 920-423-3869.
  • Cancelled all recreation programs through the end of May. Fees will be refunded to those program registrants.
  • Cancelled free senior activities program and practices for the community band until further notice.
  • Cancelled all Van Lieshout Rec Center facility rentals through the end of May. Renters will receive a full refund if they cannot rebook their event.
  • Cancelled all open-air park shelter rentals through 5/31.  Renters will receive a full refund if they cannot re-book their event.
  • Village parks and trails are still open to the public but the village strongly encourages you to maintain social distance of at least six feet from other people.  Do not use parks or trails if you are sick.
  • Water fountains in village parks are shut down until further notice.
  • As of 5/19, park playgrounds and the skate park are again open for public use (they were closed from 3/25-5/18).  Signage posted to please follow CDC Public Health Guidelines when using playground and "Use At Own Risk".
  • As of 5/26, park restrooms will be open again for public use (they were closed from 3/25-5/25).  Signage posted to please follow CDC Handwashing Guidelines to stop spread of germs and stay healthy.
  • As of 6/7, Doyle Pool will open for the summer season.  For more information on the pool opening, swim lesson signup, patron maximums, notices about swim lesson modifications, and more, please visit https://www.littlechutewi.org/569/Doyle-Pool-Slide